Privacy Policy
Last Updated: November 10, 2025
EZ Around Technologies Inc. (“EZ Around,” “we,” “our,” or “us”) provides a technology platform that connects businesses and individuals who need deliveries (“Senders” or “Customers”) with independent drivers, couriers, and motor carriers (“Drivers” or “Deliverers”). In order to make these connections and provide reliable delivery services, we collect certain information about Senders, Deliverers, and the deliveries themselves.
This Privacy Policy explains what information we collect through our website (https://ezaround.com and any subdomains) and our mobile applications (collectively, the “EZ Around Platform”), and how we use and protect that information.
We value transparency and limit the collection of data to what is necessary to operate and improve our services.
Scope of This Policy
This Privacy Policy applies to information we collect:
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Through our website and mobile applications (including any photos, videos, or documents you upload).
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In emails, text messages, and other electronic communications between you and the EZ Around Platform.
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When you use any service, feature, or function provided through the EZ Around Platform.
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When you interact with our advertising, social media, or integrated partners that link to this Policy.
This Policy does not apply to data collected by unrelated third parties, including websites or services that may link to EZ Around but are not controlled by us.
By accessing or using the EZ Around Platform, you agree to the terms of this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect two main types of information:
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Personal Information — Information that can identify you directly or indirectly (such as your name, address, email, or phone number).
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Non-Personal / Anonymous Information — Data that cannot identify you individually, such as device type or browsing activity.
When combined, both types of information are treated as Personal Information.
Categories of Data We Collect
Contact Information
When you register, contact us, or use our services, we may collect your name, business name, address, phone number, and email address.
Delivery Information
To fulfill deliveries, we collect shipment details such as pickup and drop-off addresses, contact information of recipients, and descriptions or photos of the items being delivered. This allows us to coordinate and complete the delivery accurately and safely.
Payment Information
EZ Around uses trusted third-party providers (such as Stripe) to process payments securely. We do not store your full credit card, bank, or payment information on our servers.
Driver and Vehicle Information
If you register as a Driver, you may need to provide details such as driver’s license number, vehicle type and registration, insurance details, and, if applicable, DOT or business registration numbers.
Drivers may also need to complete background screening through approved third-party vendors, who operate under their own privacy policies.
Banking and Tax Information
To process payments, we may collect limited financial information (such as routing numbers or tax ID numbers) through our secure payment provider. EZ Around does not store full banking details on its own servers.
Photos and Delivery Proof
Drivers may upload images or signatures through the EZ Around Driver App as proof of pickup or delivery. These images are securely stored and associated with the corresponding order.
Location Information
EZ Around requires location data to match deliveries efficiently and ensure on-time service.
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Drivers: Location is used to assign nearby delivery requests and track delivery progress.
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Customers: Location helps determine pickup and delivery points.
Technical, Device, and Usage Data
We automatically collect certain information through cookies and analytics tools, including:
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IP address, browser type, device type, and operating system
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Pages visited and actions taken
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Time spent using our Platform
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Interactions with emails, ads, or notifications
This data helps us improve performance, security, and the user experience.
2. How We Collect Information
We collect data through the following methods:
a. Directly From You
When you sign up, request a delivery, apply to become a driver, contact support, or otherwise interact with EZ Around.
b. Automatically Through Technology
We use cookies, tracking pixels, log files, and analytics tools (like Google Analytics) to understand how users navigate the Platform and enhance performance.
You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect some features.
c. From Third-Party Services
We may receive information from payment processors, background check vendors, analytics providers, and social media integrations to verify identity, prevent fraud, or improve our services.
d. From Social Media Platforms
If you engage with EZ Around on social media (e.g., liking or commenting on posts), we may receive your public profile name or handle in accordance with that platform’s policies.
3. How We Use Your Information
We use the information we collect to:
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Operate, maintain, and improve the EZ Around Platform.
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Connect Senders and Drivers for efficient, on-demand delivery services.
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Provide Senders with delivery status updates and proof of delivery.
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Process payments and ensure financial accuracy.
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Communicate with users about deliveries, support, and updates.
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Verify identity, perform background checks, and ensure platform safety.
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Prevent fraud, maintain security, and comply with legal obligations.
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Develop new features, improve user experience, and analyze performance.
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Send service-related or marketing communications (you can opt out anytime).
Aggregated Data
We may use aggregated, non-identifiable information for analytics, service improvement, or reporting. This data does not identify individuals.
4. How We Share Information
We do not sell or rent your personal information.
However, we may share it in the following circumstances:
a. To Facilitate Deliveries
Relevant information (name, address, contact, and shipment details) is shared between Senders and Drivers as necessary to complete deliveries.
b. With Service Providers
We work with third parties such as payment processors (Stripe), hosting providers, and background check vendors to operate our business securely and efficiently.
These providers are required to maintain appropriate data protection and confidentiality standards.
c. With Business Partners or During Corporate Transactions
If EZ Around merges with or is acquired by another company, your data may be transferred as part of that transaction.
d. For Legal and Safety Reasons
We may disclose information when required by law, to comply with legal requests, or to protect our rights, property, and users.
5. Data Security, Integrity, and Retention
EZ Around uses industry-standard administrative, physical, and encryption safeguards to protect your information from unauthorized access or misuse.
While no system is 100% secure, we continuously monitor and update our security measures.
We retain information as long as necessary to:
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Fulfill the purposes outlined in this Policy,
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Comply with legal and tax obligations, and
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Resolve disputes or enforce agreements.
6. Your Privacy Choices
You have the right to control certain aspects of your data:
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Account Information: You may update or delete certain information from your account at any time.
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Email and SMS: You can opt out of promotional emails or texts using the unsubscribe links provided.
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Location Tracking: You may disable location access from your device, though this may limit delivery functionality.
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Cookies: You can block or delete cookies in your browser settings.
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Account Termination: You can request to deactivate your account by contacting us. We may retain limited data as required by law or for legitimate business reasons.
7. Children’s Privacy
The EZ Around Platform is not directed toward children under 18.
We do not knowingly collect data from minors. If we discover that we have inadvertently collected information from someone under 18, we will delete it promptly.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last Updated” date.
By continuing to use the EZ Around Platform after updates are posted, you agree to the revised Policy.
9. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
📧 Email: contact@ezaround.com
📍 Address: EZ Around Technologies Inc.
715 Paseo Roble #304
Vista, California, USA
